We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website then you can be assured that it will only be used in accordance with this privacy statement.
We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 01/02/2104
WHAT WE COLLECT
We may collect the following information:
:: name and job title
:: contact information including email address
:: demographic information such as postcode, preferences and interests
:: other information relevant to customer surveys and/or offers
WHAT WE DO WITH THE INFORMATION WE GATHER
We require this information to understand your needs and provide you with a better service and, in particular, for the following reasons:
:: internal record keeping.
:: to improve our products and services.
:: we may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
:: from time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
WHAT ARE COOKIES AND WHY ARE THEY USED?
Cookies are small text files that are placed on your computer when you visit a website. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
Cookies were designed to remember things that an internet user has done on that website in the past, which can include putting products in their basket, logging in, or clicking on links.
Cookies are not dangerous. They are not computer programs and cannot be used to circulate viruses.
This information about how customers use the website is used in many ways:
:: To find out what the website doesn't do well and make improvements to it in future
:: To keep a record of the products you've put in your shopping basket for next time you visit
:: To make personalised product recommendations, based upon your previous times you've shopped on the website
:: To remember your preferences
:: Allow you to share pages with social networks like Facebook
:: Make sure advertising on other websites is relevant to you
:: And many other things too
WHAT THE NEW REGULATION SAYS ABOUT COOKIES?
Within the new EU and UK ruling, there is a requirement to obtain consent for Cookies or similar technologies.
The rules in this area are designed to protect the privacy of internet users. They are intended to prevent information being stored on people's computers, and used to recognise them, without their knowledge or agreement.
TYPES OF COOKIES
Session (or Transient) Cookies
Session cookies are stored in your computer's memory for the length of your browsing session. They become inaccessible after the session has been inactive for a time and are automatically deleted from your computer when the browser is closed. They allow you to move from page to page without having to log-in repeatedly.
Persistent (or Permanent) Cookies
Persistent cookies that are stored on the user's computer memory and are not deleted when the browser is closed. They are used to keep your preferences for the website, so they will be remembered for next time you visit the website. They are also used to collect information about the numbers of visitors, the average time spent on a particular page and analyse shopping behaviour on the website. This information is used to find out how the well the website works and where it can be improved.
Other cookies (Google Analytics)
We use this to monitor site performance, sales and how the site is being used in order to constantly provide the best experience to our customers. The data being passed is anonymous. More information can be found at http://www.google.com/intl/en/policies/privacy/
Advertising on other websites
These cookies are used to advertise relevant products to you on other websites, based on the products and categories you looked at on another site. We may utilise these cookies in the future.
Sharing with social networks
If you use the buttons that allow you to share products and content with your friends via social networks like twitter and Facebook, these companies may set a cookie on your computer memory. Find out more about these here:
OPTING-OUT OF COOKIES
Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org orwww.allaboutcookies.org.
If you have opted out of all cookies, then it may impact your ability to place an order on our website. You will, however, still be able to browse our website
To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.
You can manage the cookies that you allow on your computer through the internet browser that you use. You can also ask to be alerted every time a cookie is offered. There are instructions on how to manage your cookies using the most popular internet browsers below: